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Privacy Policy

Effective Date: September 1, 2025

LumiAIres (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share data, and outlines your rights under the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for EU/UK residents.

1. Information We Collect

We may collect the following categories of information:

Identifiers: Name, email address, phone number, company details.
Internet/Usage Data: IP address, browser type, device information, site interactions.
Geolocation Data: Approximate location from your IP address.
Professional Information: If provided when contacting us for business purposes.
Communications: Any information you submit via forms, email, or requests.

We collect information directly from you, automatically through cookies, and from trusted service providers (e.g., analytics tools).

2. How We Use Information

We use personal information to:

Provide and improve our services.
Respond to inquiries and customer requests.
Send updates, newsletters, and marketing (only with consent).
Analyze site usage and enhance user experience.
Comply with legal obligations and safeguard our rights.

3. Legal Basis for Processing (GDPR)

For EU/UK visitors, we rely on the following legal bases:

Consent (e.g., marketing emails, cookies).
Legitimate Interests (e.g., improving services, analytics).
Contractual Necessity (e.g., responding to service requests).
Legal Obligation (e.g., compliance with applicable law).

4. Sharing of Information

We do not sell personal data. We may share information with:

Service Providers: Hosting, analytics, email platforms.
Business Partners: For integrations or joint services.
Legal Authorities: If required by law or regulation.

5. Data Transfers

If you are outside the United States, your information may be transferred to and stored in the U.S. We use appropriate safeguards (such as contractual clauses) to protect your data in compliance with GDPR.

6. Your Rights

Under CCPA (California Residents)

Right to Know what personal data we collect, use, and share.
Right to Delete personal data, subject to legal exceptions.
Right to Opt Out of the sale of personal data (we do not sell personal data).
Right to Non-Discrimination for exercising privacy rights.

Under GDPR (EU/UK Residents)

Right of Access to your personal data.
Right to Rectification of inaccurate or incomplete data.
Right to Erasure (“right to be forgotten”).
Right to Restrict Processing under certain circumstances.
Right to Data Portability to receive your data in a structured format.
Right to Object to processing based on legitimate interests.
Right to Withdraw Consent at any time (for consent-based processing).

7. How to Exercise Your Rights

To submit a request, please contact us at:
📧 Info@lumiaires.ai

We may verify your identity before fulfilling requests. EU/UK residents also have the right to lodge a complaint with their local supervisory authority.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

9. Cookies and Tracking

We use cookies and similar technologies for site functionality, analytics, and personalization. You can manage your preferences via your browser settings or through our Cookie Banner. See our Cookie Policy for more details.

10. Security

We use reasonable technical and organizational measures to protect personal information. However, no system is completely secure.

11. Children’s Privacy

Our services are not directed to children under 16 (or under 13 where applicable), and we do not knowingly collect their information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the new effective date.

13. Contact Us

If you have questions about this Privacy Policy or your rights, please contact us at:Info@Lumiaires.ai

Privacy Policy

Privacy Policy

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